Call Center, Sales and CRM Automation

We build call center and sales automation systems for organizations that sell by phone and manage customer communication through several agents. Instead of scattered spreadsheets, personal phones and untracked messages, we bring calls, sales and team tracking together in a single web panel.

For every customer we create a card that shows call history and sales steps in one place. Agents' working and break status, along with their performance, is monitored in real time, while reporting screens let managers keep systematic track of progress toward sales targets, by team and by agent.

Through integration with a shared messaging line (WhatsApp), several agents can work from the same number: the panel shows in real time which agent replied, deleted messages stay on record, and all customer communication is kept in one place. Because we build the system to be mobile-friendly, it is easy to use on both desktop and phone.